Privacy Policy Statement


This Privacy statement describes what personal data the SoCaTel project (2017-2020) gathers from you and when during your participation through the SOCATEL platform, as well as through the optional 3rd Party Social Media registration. It also outlines how your data will be processed and stored. Moreover, it explains your rights regarding your personal data and indicates whom you can contact for more information or queries.

Rights with Respect of Your Personal Data

The legal basis of processing your personal data is the General Data Protection Regulation (GDPR) of the European Union. According to the GDPR i, all people have rights with respect of their personal information collected by the SoCaTel project. SOCATEL is complying fully with GDPR in this respect, except as limited by applicable law. The rights under GDPR include:

  • Right of Access. You have the right to access your personal information, and to obtain information about the sharing, storage, security and processing of your personal information.
  • Right to Correction. You have the right to request correction of your personal information. We do not assume responsibility for verifying the ongoing accuracy of the content of personal information you provided.
  • Right to Erasure. You have the right to ask for erasing your personal information (“Right to be forgotten”), with exception certain limitations to it under applicable law. However, if applicable law requires the Data Controller to comply with your request to delete your information, fulfilment of your request may prevent you from using SOCATEL platform services and may result in closing your account.
  • Right to Complain. You have the right to make a complaint regarding our handling of your personal data with the appropriate supervisory authority.
  • Right to Restrict Processing. You have the right to request the temporary or permanent cease of processing some parts or all of your personal data.
  • Right to Object. In certain situations, you have the right to object to processing of your personal information.
  • Right to Portability. You have the right to receive the personal information you provided to SoCaTel project, and to transmit those data to another controller.
  • Right to not be subject to Automated Decision-Making. You have the right to object and prevent any decision that could have a legal, or similarly significant, effect on you from being solely based on automated processes. This right is limited, however, in the case the decision-making is necessary for the performance of contracts between you and SoCaTel project, when it is allowed by applicable European law, or it is based on your explicit consent.

If you have questions about exercising your rights or you need assistance, please contact

Data Controller

Rovira i Virgili University (URV), as being in charge of the coordination of the SOCATEL project, is the Data Controller of personal data collected during the project lifecycle. This means that URV is committed to protecting your personal data regulating the storage, use and safekeeping of your information during the lifecycle of the project. Data will be erased after the project lifecycle. The processing and storing of personal data will be made in accordance with the SOCATEL platform development. SoCaaTel is a project funded by the European Union’s (Horizon 2020. IA) under the Grant Agreement Nº 769975. Partners in the SoCaTel project (2017-2020) are companies, organisations and universities as follows: Universitat Rovira i Virgili (Spain), Fontys (the Netherlands), Tampereen Yliopisto (Finland), Gal Ferenc Foiskola (Hungary), Trinity College Dublin (Ireland), Blau Advisors Strategic Partners SL (Spain), Cy.R.I.C (Cyprus), Ajuntament de Vilanova i la Geltru (Spain), Tampereen Kaupunki (Finland), Health Service Executive (Ireland), Fundacion ONCE (Spain), Ozwillo (France), Everis Spain SL (Spain), Szeged –Csanádi Egyházmedye (Hungary) and FUNKA (Sweden).

The Purpose of Collecting Personal Data

Personal data collection take place in two different situations. 1) The main data collection happens when you, as a user, register in the SoCaTel platform, which is required for the full use of the platform services. 2) The second type of personal data collection happens in the event of the optional social media association with your user account. If you, as a user, choose to connect your platform account with your personal social media accounts, some personal data will be collected. The social media connection is an optional step central for improving the services, as it will be a feedback channel for the platform.

Both situations require your agreement and permission to share your personal information with SOCATEL.

Your Personal Data is collected for the sole purpose of scientific research that is created to improve old adult care services.

Types of Personal Data Collected

Platform Registration (only for adults):
  • Valid Email
  • User name
  • Location
  • Range of age
  • Profession
  • Language (first and second)

Facebook Account Association with Platform User Account (optional):

Facebook profile details:

  • Name
  • Surname
  • Location
  • Email
  • Date of birth (only adults)
  • Profile Picture

Access to Facebook Posts - References on the SOCATEL platform will be collected:

  • “reactions” and “likes” on the SOCATEL Facebook Posts and the SOCATEL Facebook Page stemming from the user’s Facebook account
  • “comments” on the SOCATEL Facebook Posts and the SOCATEL Facebook Page stemming from the user’s Facebook account
  • References to SOCATEL related webpages stemming from the user’s Facebook Posts

Twitter Account Association with Platform User Account (optional):

Twitter User profile details:

  • Name
  • Surname
  • Location
  • Email
  • Date of birth (only adults)
  • Profile Picture

Twitter Comments of the service

Twitter retweets of the service

SoCaTel project uses anonymised and aggregated information for purposes such as testing IT systems, research, data analysis, creating marketing and promotion models, improving the SOCATEL service and developing new features and functionality within.

Use of Data

All data given by you, during the registration phase will be used strictly as described at the point of collection.

Personal Data Sharing

  • Your account public information is only visible to other logged users.
  • Your private information is only used by platform subsystems for automated processing.
  • Any information used or shared outside the platform is anonymised and aggregated as part of statistical data.

The following table describes categories of recipients of the anonymised personal data collected or generated from the use of the SOCATEL platform, along with the reason for sharing that information. Anonymisation is done in a way to ensure that connecting data with the personality of the data owner becomes impossible.

Categories of Recipients Reason for sharing
Third Party Applications you connect to your SOCATEL platform account When you connect your SOCATEL platform account to a third-party application, such as Facebook, Twitter; SOCATEL may consume part of your ‘Service’ Usage Data. ‘Service’ is defined as the third-party application. The SoCaTel project will not post or share any of your information or activities on these third-party applications without your explicit permission.
Other SOCATEL platform members As part of the social interaction of the platform, other members of the platform can view the public information on your profile (Interests, skills), if you wish so. The private information on your profile (contact details, second language, if retired previous occupation area) will not be visible and cannot be seen by other platform members.
Academic Researchers Statistical data generated from your on-platform activities may be shared with the academic world for academic study and statistical analysis, always in a pseudonymised format. You will not be identified and cannot be directly or indirectly associated with any of the shared data.
Law Enforcement and Data Protection Authorities Your personal information will be shared, if necessary, in order to comply with legal obligation under applicable law, or as a reply to a valid legal process such as search warrant or court order. The Data Controller might also share your personal data if it is necessary for legitimate interest related to law enforcement, litigation, national security, criminal investigation, to prevent the death or imminent bodily harm of any person, when Data Controller deem that such interest is not overridden by your interests or fundamental rights and freedoms, as the protection of your personal data requires.


Generally accepted standards of technology and operational security were implemented in order to protect personally recognisable data and information from loss, misuse, destruction or alteration. All data is encrypted via SSL/TLS. The backups of data are also encrypted. The only data that aren’t encrypted are those on the live database (for performance reasons).

Data Retention

The personal data collected will only be retained for as long as is required for the purposes for which it was collected and as required by applicable law. For example, Facebook reactions data will be kept for as long as the information is required for an analysis to be extracted.

If you have any further question regarding privacy matters, please contact

Deleted data

When you cancel your SOCATEL platform account, the Data Controller will make sure that withal your personal data stored by the SOCATEL platform is permanently and irreversibly deleted.

Changes to this Privacy Policy

After the SoCaTel project (2017-2020) there will be major changes to this Privacy Policy statement. In case there will be material changes, the Data Controller will let you know with a notice as appropriate of the situation (either a notice within the platform or an email).


Please check Cookie Policy.

Contact Information

Blanca Deusdad Ayala (SOCATEL project Coordinator)
Rovira i Virgili University
+34 977 558358
+34 686 724851

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